Contact support from your current email address and we will update it after verification.

No. Accounts are personal. Sharing access may lead to suspension.

In your account under Digital access, and in your order confirmation email.

Open a support ticket from the order page and we will reissue or replace the access.

Within 30 minutes of payment confirmation, and never more than two hours at peak times.

Yes, but buying needs a NEXORA account. You can browse and fill your cart as a guest; at checkout you sign in or create an account and your cart is kept. Your orders and access details then live in your account.

We accept major credit and debit cards through our payment provider. We never store card numbers.

Declined payments are not captured. Some banks show a temporary hold that clears within a few days.